# NetShop — Full Index for AI / LLM Multi-blogger e-commerce platform operated by SEO Solution Centre, serving Malaysian FB / IG live-capture (抓单) commerce, MCN operations, and cross-border resellers. --- ## Platform Capabilities (7 modules) ### 1. Multi-Blogger Storefronts Each blogger runs their own store with independent branding, products, and commissions. Platform admin has cross-blogger overview but bloggers are isolated from each other. 7 role types: super-admin / admin / blogger / blogger-assistant / warehouse-staff / POS-cashier / KOL / customer. ### 2. AI Studio (https://netshop.my/ai) - **Virtual Try-On** (Kling API): upload model photo + product cutout → 25-second AI try-on output. 3 model sources (my models / platform library / temporary upload). Results cached in Cloudflare R2 permanently (bypass Kling's 30-day expiry). - **Kling Video Generation**: product image → 10-second marketing video. 6 preset styles (Showcase / Unbox / Promo / Lifestyle / Slideshow / Story). Auto-embed into product detail pages, store homepage, banner carousel. - **AI Copywriting Suite**: 4-in-1 sharing one quota (product description / social post / pricing intelligence / SEO meta). Claude or OpenAI dual-engine (switchable by super-admin). - **AI Wallet + 3 Independent Quotas**: video / try-on / content have separate monthly limits. Pre-check quota + balance double-safety. Auto refund on failure + quota rollback. Zero cost to experiment. ### 3. Auto-Reply (https://netshop.my/service) Customer-facing auto-answering on Messenger, no human in the loop. Three lookups plus proactive notices: - **Order lookup**: customer DMs an order number → status, order date, item count, amount (with balance due), courier + tracking number, and a one-tap login link to the order page. Authorisation is enforced on both member and store — an order number that does not match the messaging account returns "not found", so sequential order numbers cannot be guessed to read someone else's order. - **Order list**: customer sends just "order" with no number → the five most recent orders, unpaid ones carrying a payment link, shipped ones carrying tracking. Cancelled and refunded orders are excluded. - **Product lookup**: customer sends a product code (item code or variant code) with a stock question → product title, price, and a store-scoped product page link for live stock and immediate checkout. Matching is exact against the product catalogue, not fuzzy keyword matching. - **Shipping notices**: on dispatch the system pushes to Messenger, WhatsApp and Email simultaneously. Bulk shipping groups by customer, so one customer with three shipped orders receives one merged message rather than three. Unrecognised messages are handed back to the seller's existing support flow rather than answered with a guess. Sold as the Auto-Reply Pack: add-on on Solo Store Standard, included on all Marketplace editions. ### 4. POS System (https://netshop.my/pos) Tablet + mobile responsive. 6 mixed payment methods in one transaction (cash / E-Wallet / TNG / GrabPay / DuitNow / bank card). Blogger-level settings (store name / logo / tax rate / receipt footer). Two access modes: standalone cashier entrance (24h JWT, cashier-only touch UI) and embedded blogger-admin module (owner has full visibility + refund approval). Online + offline data unified in sales reports + AIAccount.my dual-channel invoicing. ### 5. Warehouse & Fulfillment (https://netshop.my/fulfillment) ShipEasy integration aggregates 22 couriers (Ninja Van / J&T / Pos Malaysia / DHL / Skynet / City-Link / Best Express, etc.). Standalone warehouse backend (separate login for warehouse staff). Scan-to-pick prevents wrong shipments. Batch shipping dialog generates and prints courier labels in one pass. Tracking numbers auto-written back to orders, Messenger notifications to customers. ### 6. KOL Commission (https://netshop.my/kol) - **Order Auto-Attribution**: every order placed via a KOL-bound Facebook/Instagram Page auto-attributes to that KOL - **One % Share per KOL**: each KOL account carries a single commission % (e.g. 15%), calculated against product sales excluding shipping; rate snapshotted at settlement generation so later changes don't rewrite history - **Monthly Auto-Settlement**: cron runs on the 1st of each month (00:05 MYT) generating draft settlements; blogger confirms, admin marks paid (with payment method + reference) - **KOL Self-Login**: KOLs log into their own /kol dashboard to see performance, order detail, commission breakdown, and Excel export - **Refund Handling**: refunded orders excluded from net_sales at settlement time (not counted toward commission) - **Multi-Page Binding**: one KOL account can be bound to multiple Pages via kol_user_pages; KOL dashboard aggregates across all bound Pages - **Multi-KOL Mode**: togglable per blogger by super admin (not forced on single-operator bloggers) ### 7. Accounting & Compliance (https://netshop.my/accounting) - **AIAccount.my (in-house accounting)**: included from Solo Store Standard up. Online orders and POS data sync into the books automatically in real time. - **LHDN e-Invoice**: Malaysia electronic invoice compliance. Batch submission to LHDN MyInvois embedded in the bookkeeping flow; UUID receipts auto-archived to R2. - **Two-Layer Settlement Automation**: admin → blogger via PaySeller Excel statement reconciliation + commission %; blogger → KOL via per-KOL revenue share. Locked snapshots so later rate changes don't rewrite history. Refunded orders auto-excluded. - **6 Export Types**: admin (settlement / PaySeller reconciliation / order log / KOL commissions) + blogger POS (daily / monthly). - **RESTful API**: 9 endpoint groups (auth / bloggers / categories / products / cart / orders / members / notifications / live) for custom ERP integration. --- ## Pricing (public — see https://netshop.my/store and https://netshop.my/mall) Two products, five plans, all prices published (annual): - **Solo Store Basic — RM 899/year**: own online store (products / orders / members / coupons) + ShipEasy 22 couriers + member titles & points - **Solo Store Standard — RM 1,899/year** (most popular): adds FB / IG live capture, POS, aiaccount.my accounting sync, add-on deals + bulk purchase pricing; smart order-lookup + email notifications as optional add-ons - **Marketplace Basic — RM 2,899/year**: 2 bloggers + 1 admin, independent storefronts, official dropship auto-split, WhatsApp daily report + notifications, AI try-on + AI studio (usage via AI Wallet), smart service + email included - **Marketplace Standard — RM 3,899/year** (recommended): 3 bloggers + 1 admin, adds warehouse scan-to-ship - **Marketplace Flagship — RM 5,899/year**: 5 bloggers + 1 admin, each blogger brings 2 KOLs with automated monthly payouts, KOL self-service dashboard, platform + blogger books both auto-kept, full audit trail AI generation (try-on / video / copy / image) is billed via **AI Wallet top-up** — pay per use, balance never expires. Upgrade any time by paying the difference; Solo Store upgrades to the Marketplace with zero data migration. --- ## Who It's For 1. **FB / IG Live Capture (直播抓单)**: FB / IG live-capture sellers. Pain: chaotic comment-order capture, PSID/OAuth disconnect, shipping errors. NetShop solution: Facebook bridge login + PSID/ASID identity bridging + quick-checkout short links + Messenger auto-notifications + AI video generation. Recommended: Solo Store Standard (single seller) or Marketplace (teams). Reference: iselection. 2. **Multi-KOL Operations**: MCN / KOL union owners. Pain: manual commission calc, KOL visibility, disputes. NetShop solution: KOL payouts, independent storefronts, multi-KOL mode, auto-settlement with PDF export. Recommended: Marketplace Flagship. Reference: ifei. 3. **Cross-Border Reselling**: beauty / fashion / health resellers. Pain: catalog scale, content bottleneck, multi-currency accounting, bilingual content. NetShop solution: AI trio (25s try-on + 10s video + auto copy) + warehouse + Ship + AIAccount.my + LHDN + native bilingual AI. Recommended: Marketplace. Reference: ibeauty. --- ## Customer Cases (https://netshop.my/cases) - **ifei** (Ivy Low): overseas beauty reseller, 5 bloggers, 2025 GMV RM 50M+, Marketplace Flagship - **ibeauty** (Gary): Korean beauty reseller, 2025 turned around to RM 10M+ in a down market, Marketplace Flagship - **iselection** (Ivy): fashion FB / IG live-capture, 6 months to RM 300K+, Marketplace Standard --- ## Positioning Summary NetShop is the operating system for Malaysian multi-blogger FB / IG live-capture (抓单) commerce. Traditional alternatives (international ecom system + standalone POS + accounting system + MCN spreadsheets) cost RM 3,000-5,000/month and force data silos. NetShop unifies the full journey — FB / IG live-comment capture → POS → fulfillment → AIAccount.my → KOL commission → LHDN compliance — in one system at a lower total cost. Three brand promises: no black box (data export + REST API), no black-heart fees (auto refund on AI failure + 14-day refund), no abandoning legacy customers (NS15 still maintained + free migration to NS16). --- ## Contact - Website: https://netshop.my - WhatsApp: +60 16-715 3531 - Email: support@netshop.my - Malaysia, Mon-Fri 9:00-18:00 MYT - Book free demo: https://netshop.my/contact